






Speed: On-site in 30–60 minutes. Every second counts.
Reliability: 100% Licensed, Bonded, and IICRC Certified technicians.
Transparency: No hidden fees. We use industry-standard Xactimate pricing accepted by all adjusters.
One-stop shop: From extraction to final rebuild—we handle it all.


















"They were at my door in 20 minutes after my water heater burst. Handled the insurance company entirely!"

“Professional, fast, and $0 out of pocket. Highly recommend!”
Last Updated: February 21, 2026
1. Introduction
Elite Response Group ("we," "us," or "our") operates the website [[suspicious link removed]] (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you:
• Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This includes, but is not limited to: Name, Email address, Phone number, and Property Address.
• Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"), such as your IP address, browser type, and time spent on pages.
3. Purpose of Data Processing
Elite Response Group is a lead generation and dispatch referral service. We process your data to:
• Connect you with licensed third-party service professionals (e.g., water restoration or septic experts).
• Notify you via SMS or phone call regarding your service request.
• Monitor the quality of the referral through call recording and tracking.
4. Disclosure of Data and Third-Party Partners
We do not sell your personal information to third parties for their independent marketing purposes. However, we share your data with the following entities to fulfill your service request:
• Marketcall, Inc.: Our primary lead distribution partner.
• Service Providers: Licensed local contractors within the Marketcall network who perform the physical restoration or repair work.
• Analytics Providers: Third-party vendors like Google Analytics to monitor and analyze the use of our Service.
5. Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service.
• Google Ads: We use Google Ads Remarketing and Conversion Tracking. Google uses cookies to serve ads based on your past visits to our website. You can opt out of Google's use of cookies by visiting the Google Ads Settings.
• Google Analytics: We use Google Analytics to track website traffic.
6. Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet is 100% secure. We use commercially acceptable means (including SSL encryption and secure API transfers) to protect your Personal Data.
7. TCPA Compliance
We honor Global Privacy Control (GPC) signals. If detected, we automatically limit the sharing of your data for advertising purposes and will display a confirmation message on your screen. By providing your phone number on our forms, you provide your express written consent to be contacted by Elite Response Group and our partners via live call, automated dialer, or SMS. You may opt out at any time by replying "STOP" to any text message.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at [Your Email Address].
Last Updated: February 21, 2026
If you are a resident of California or a state with similar privacy laws, you have the right to opt out of the "sale" or "sharing" of your personal information. Elite Response Group does not sell your data for money, but we do share it with our service partners (like Marketcall) to fulfill your service requests and with ad platforms (like Google) for marketing. To exercise your right to opt out, please fill out the form below:
Effective Date: February 21, 2026
1. Acceptance of Terms
By accessing or using the website [[suspicious link removed]] (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these terms, please do not use this Site. Elite Response Group ("we," "us," or "our") reserves the right to modify these terms at any time without prior notice.
2. Description of Service
Elite Response Group is a marketing, lead generation, and dispatch referral service. We connect consumers seeking emergency services (including but not limited to Water Restoration, Septic Pumping, and Mold Remediation) with third-party service providers ("Contractors").Elite Response Group is not a licensed contractor. We do not perform service work directly. Our role is strictly limited to the facilitation of contact between you and a local professional.
3. No Guarantee of Service or Contractor Work
Referral Only: We do not endorse or guarantee the work, quality, or conduct of any Contractor referred through our Site or tracking numbers.User Responsibility: It is your responsibility to verify the licensing, insurance, and credentials of any Contractor before they begin work on your property.Liability: Elite Response Group shall not be liable for any damages, costs, or disputes arising from the services performed by a third-party Contractor. Any contract for work is strictly between you and the Contractor.
4. TCPA & Communication Consent
By submitting your information via our lead forms or calling a tracking number on this Site, you provide your Prior Express Written Consent to be contacted by Elite Response Group, our lead distribution partner Marketcall, Inc., and our network of local Service Partners.Methods: Contact may include live phone calls, automated dialing systems, artificial/prerecorded voices, and SMS/MMS text messages.Purpose: Communications will be for the purpose of coordinating your service request and follow-up.Revocation: You may opt out of future communications at any time by replying "STOP" to any text message or by contacting us directly.
5. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELITE RESPONSE GROUP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM YOUR USE OF THIS SITE OR THE SERVICES PROVIDED BY THIRD-PARTY CONTRACTORS. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT (IF ANY) YOU PAID TO US FOR ACCESSING THIS SITE.
6. Indemnification
You agree to indemnify and hold harmless Elite Response Group and its affiliates from any claims, losses, or damages (including legal fees) resulting from your violation of these Terms or your interactions with any third-party Contractor.
7. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions.
8. Contact Information
If you have questions regarding these Terms, please contact us at: [Your Email Address].